Active Pyrenees - Family Holiday

We were absolutely stunned with the quality of the accommodation at our venue [Hotel Roc De Saint Miquel].  The catering was excellent including the lunch time take-out portions.  The guides were very knowledgeable & travelling with similar like minded people with children of the same age made the trip a pleasurable experience!

[Least enjoyed] One particular guide was quite rude & abrupt during a conversation over breakfast regarding the downhill mountain biking activity & as a result of his attitude, several members from 3 families withdrew from our set activities on our last day in favour of a guide with a more understanding persona.  Whilst I’m lead to understand he is the most skilled person in his field, his interpersonal skills have yet to be developed!

[Accommodation] We were privileged to have been offered the largest suite in the hotel by one of the owners [a fully self contained 3 bedroom flat] which included everything from TV, Xbox & DVD player, to fridge, cooker, hob & dishwasher!  Not to be selfish though, we offered an open house every evening to those who wanted to chill out away from the bar on the full length balcony, perfectly set with a stunning backdrop of the Pyrenees, whilst still keeping an eye on the kids below all running around in the secluded back yard well away from the hustle of the main road!

Mrs S - Travelled in August 2012

The highlights were without a doubt the trip guides, they made every activity extra special and went above and beyond.

[Least enjoyed] The B&B, although the staff were excellent and the food was reasonable, the quality of accommodation was disappointing and would stop me booking again.  I know it was only 2 star, but it is a long time since we have stayed in 2 star accommodation and I had forgotten how bad it is.  Lumpy and uncomfortable beds, very thin walls (I thought the people in the room next door and above were in our bathroom at one point). Very small rooms. Bobbly sheets and tired and old fashioned decor and bedding.  We would pay extra for a better quality of accommodation - it is worth it for a good night's sleep.

The itinerary was perfect.

AMAZING!

Mrs L - Travelled in July 2012

The whole week was amazing - the walks, cycling and white water rafting - one of the best things I have ever done. The group leaders were wonderful - so helpful and they geared everything to the ages and abilites of the adults and children in the groups. 

All our leaders were great and helped make the week one of the best holidays I have had.

The quality of the guides and the activities they had put together really made the trip. It was pitched at just  the right level with options that allowed the more adventurous to push themselves while allowing the less adventurous to still enjoy themselves.

The whole trip was great and one of the best family holidays we have been on.

While the Hotel was small, Nick and his team are really friendly and welcoming and made for a very enjoyable holiday.

Nick and Stuart were outstanding and really made the holiday enjoyable. Their knowledge of the area was great and the activities were great fun. They were also excellent with the children

Mr R - Travelled in June 2012