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2nd trip vouchers

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Hi, the website site says that If you book a 2nd trip within a year of returning from your first you receive some kit vouchers. When I booked I was told they would send me some but I have not received any yet? It would have been handy to have received them to use for this trip but will be to late now?

Has anyone else had these and when did you receive them?

And did they expire as I would have to now wait to decide on where I would want to go on a 3rd trip to know what I would need to get with them.

Thanks

Leanne

Replies

Joined: 16/05/2011
Posts: 27

Hi Leanne

Itchy feet vouchers are normally sent out around 8 weeks before departure, so you should definitely have received yours by now.

I have looked in your booking and unfortunately the voucher request was nto added. I am very sorry for this oversight.

I have arranged for one to be sent to you. They are valid for several months - so you could buy items in preparation for another trip, if you cant use it for your trip to Japan.

Kind regards

Sean

Joined: 11/10/2010
Posts: 3

Hi Sean,

I keep meaning to ask about this too - I went to Andorra with the adventure company in December, and am due to go to Morocco in two weeks.

I booked the Morocco trip over the phone rather than online though and don't remember being asked about previous trips (although I did have a lot of email correspondence before booking and did refer to the previous trip at that stage).

Could you confirm whether I would be entitled to any, and if so, arrange them?

Many thanks

Katherine

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