We have many perfect destinations for your adventure travel, whatever your needs
Featured private group holidays
Fancy one of our fantastic adventures but only want to travel with people you know? Do it your way as a private group. We make private group trips for everyone, from big families to scouts and cadets.
- Activity Holidays – all action adventure
- Cultural Tours – lost cities & local life
- Wildlife Holidays – global wildlife encounters
- Trekking Holidays – peaks & summits
- Astronomy Tours – eclipses & stargazing
- Charity Holidays - do something amazing
- School Trips - exciting school trips abroad
- Northern Lights Tours - aurora borealis
- Private Groups - Create your own group
Feature adventure holidays
We’ve developed a range of dedicated solo holidays & solo travel packages; exclusively for people booking on their own. Around 40% of all our passengers are solo travellers.
The Family Adventure Company put their customers in greater focus …
We all know what it’s like to be a customer and over countless times we have all experienced varying levels of customer service from outstandingly excellent to “how can they get it so wrong” poor service. If you pick up any business magazine or view most adverts you’ll read how many companies are these days claiming that ‘It’s all about the customer’…
At The Family Adventure Company we have always prided ourselves on our pioneering spirit and innovation so in February and March of 2014 we invited the ‘Investor in Customers’ external accreditation and awards body to conduct a thorough independent assessment of our customer service and experience.
The survey was conducted with over 2000 customers and over 50 travel agents and we were delighted to receive an ‘Outstanding’ Investor in Customers award. This is fantastic news and reflects the strength of the relationship that we hope we have built with you over 25 years and one we want to continue to build on in the future.
We would like to thank everyone who took part in the survey. We’ve already run a series of internal workshops and promise to review every piece of feedback that you provided. For example some travellers felt that leaving feedback after your trip was a more complicated process than it should be. We’ve already reviewed the process and the questions we ask and will be launching a simplified feedback system immediately.
Your opinions are important to us. Please keep telling us what you think and if you are travelling with us this year we hope you have a fantastic time exploring our amazing planet.
Tim Winkworth, Family Adventures Product and Brand Manager
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