Customer Operations Department

We are here to make sure that once your holiday decision has been made that all your arrangements prior to your departure run smoothly. Whether you have a question, a request, wish to add insurance, hotel accommodation or airport car parking we are here to help.

Our team take over when your booking has been confirmed to ensure that everything is in place for your trip and that your documentation is sent out. The nearer it gets to your holiday the busier we become, making sure you have all the information you need and that our colleagues overseas are ready to welcome you.

With more years of travel experience than we care to mention, we are a fount of knowledge and will always do our best to answer your query, regardless of what it is! Be it a question about your itinerary, your visas, what to pack or what the hired sleeping bags are like in Nepal, we usually have the answer at our fingertips or can quickly find out for you.